The Respira Whatsapp Connector relies on a Sunshine Conversations account. We need your Sunshine Conversations credentials to be able to send the Whatsapp messages on your behalf.
We also need some Zendesk user credentials and a Zendesk API key in order to create and modify tickets, views, etc. in Zendesk on your account. For example, when you send a notification, a ticket will be created, and if the notification fails, that ticket will be updated. We need your Zendesk API keys to do that.
Lastly, we need you to create an account with us, so you can change your settings yourself, as well as benefit from added functionality, like campaign creation and monitoring, error management, etc.
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