Cesar

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Activity overview

Latest activity by Cesar
  • Cesar created an article,

    Scheduling WhatsApp Messages

      Have you ever found yourself needing to send a scheduled WhatsApp message? Whether your customer is in a different time zone or you simply want them to receive the message in the future, we've go...

  • Cesar created an article,

    Dealing with the WhatsApp 24 hour response limit

      If you are a business, you have only 24 hours to respond to a customer who has contacted you via WhatsApp. This is a big issue if your company doesn't work 7 days a week, like most people. So, ho...

  • Cesar created an article,

    Videos

    Go to the WCR YouTube channel: WRCZendesk

  • Cesar created an article,

    WhatsApp Connector Program

    If you are a Zendesk Partner, you can now enroll into our Partnership program. By becoming a WhatsApp Connector partner, you will be able to offer your customers the ability to send proactive Whats...

  • Cesar created an article,

    Pricing and notification limits

    The pricing model is simple: First 1,000 notifications per month are FREE > 1,000 notifications per month, 49€ per every extra 5,000 notifications. Annual agreement and payment. For example: 6,0...

  • Cesar created an article,

    What should I do if I get a notification error?

    If there is an error when a notification is sent, you will see some tags added to your ticket, as well as a private note with information about the error. In particular, the following tags might b...

  • Cesar created an article,

    Clonning a connection

      Why should I clone a connection? Cloning a connection for a customer-agent conversation is very handy, especially in these cases: When adding a new user If you want to use multiple WhatsApp Bus...

  • Cesar created an article,

    User administration

    Why did we introduce user administration? Many companies need several people on their teams use the connector in order to effectively respond to customers. Before this change, every user needs to ...

  • Cesar created an article,

    Most common errors when delivering WhatsApp Notifications

      Sometimes your notification does not get through. In this case, you will be informed by an update of the corresponding ticket, if you set up the error webhook appropiately.  To do this, you need ...

  • Cesar created an article,

    GPDR / CCPA compliance

    In Respira Internet we take privacy and security very seriously. Contact us if you have any queries regarding security, privacy, or any other related issue.   Data management Being our product a Ze...