Cesar

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Activity overview

Latest activity by Cesar
  • Cesar created an article,

    #131049 Message Not Delivered to Maintain a Healthy Ecosystem Error

    Some users have reported having issues with your WhatsApp deliveries. In particular, the error was #131049 Message Not Delivered to Maintain a Healthy Ecosystem.   What do they mean by a Healthy Ec...

  • Cesar created an article,

    How to show your Zendesk agents only the phone lines they need

    If you have multiple WhatsApp lines, and multiple Zendesk agents, you may want your agents to use only some of these lines and not others. In order to achieve that, just enter the agent´s Zendesk ...

  • Cesar created an article,

    Sync with WhatsApp Business option at Template Creation

      You might have trouble with template creation, specially if you are migrating your WhatsApp numbers from other vendors, or if you have VoIP lines that share the same Facebook Namespace.   The is...

  • Cesar created an article,

    WhatsApp Connector API

      The WhatsApp Connector API enables developers to send and track WhatsApp Messages programatically, and Zendesk Admins to configure Zendesk to send proactive WhatsApp Messages. You can find the t...

  • Cesar created an article,

    GDPR - DPA - CCA - Personal data monitoring and removal

    https://respirainternet.com/zendesk-api-manager/developer/   We understand that many of you, especially those operating in Europe, must have Data Protection Procedures in place in every area of you...

  • Cesar created an article,

    Phone blacklist

    If you want to make sure that no WhatsApp messages reach certain users, you can now add them to the blacklist. Here at Respira, we understand that many of you, especially those operating in Europe,...

  • Cesar created an article,

    Terms and conditions

    WhatsApp Connector Terms and Conditions 1. IntroductionThese terms and conditions ("Terms") govern the use of the WhatsApp Connector service ("Service") provided by Respira Internet ("Provider") to...

  • Cesar created an article,

    Scheduling WhatsApp Messages

      Have you ever found yourself needing to send a scheduled WhatsApp message? Whether your customer is in a different time zone or you simply want them to receive the message in the future, we've go...

  • Cesar created an article,

    Dealing with the WhatsApp 24 hour response limit

      If you are a business, you have only 24 hours to respond to a customer who has contacted you via WhatsApp. This is a big issue if your company doesn't work 7 days a week, like most people. So, ho...

  • Cesar created an article,

    Videos

    Go to the WCR YouTube channel: WRCZendesk