Setup and Customization
How to set up and customize the connector to suit your business needs
- WhatsApp Connector API
- Setting up a trigger to send proactive WhatsApp messages from Zendesk
- Conversation Watcher: Auto-tag Zendesk Tickets Based on WhatsApp Replies
- How to show your Zendesk agents only the phone lines they need
- User administration
- Clonning a connection
- Setting up a Webhook to send proactive Whasapp messages from Zendesk
- Sending templated Whatsapp messages from Zendesk macros
- Creating views to manage WhatsApp Delivery
- Using multiple WhatsApp phone numbers